If you are not happy with your products or service, neither are we.
Love it or Return it – 100% Money Back-Guarantee
- Hair products may be exchanged for any other product listed for the same price or for in store product credit.
- Credit will be based on the amount of product returned.
- We do not give cash back for returns.
If you are dissatisfied with a service you have received, we are happy to provide you with the opportunity to return to the salon for us to redo the service. Redo’s are scheduled exactly like regular appointments and are provided at no charge. The only qualification that we make in providing redo’s is that you call to schedule the redo within two weeks of the original service and that the redo be scheduled with the same stylist who provided the service. However, in the case that the original stylist has no time available, or if you feel that the technician is unable to provide the service, an exception may be made and the redo may be scheduled with another technician.
REFER A FRIEND:
We believe that a referral is the best compliment that you could give us. When any new client comes in for a first appointment and says you referred them, we will credit your salon account for $10 that you can use on your next retail purchase.